Applecart Digital

Service Desk

Ongoing support for the systems we build and manage for you.

Request support, changes or new work, then track it all the way through to done.

Sign in to Service Desk

A simpler way to manage ongoing work.

The Service Desk gives Applecart clients one place to request support and changes, talk to the team, and keep track of what’s happening.

Request support

Submit issues, questions and support requests.

Make changes

Request changes or improvements to existing solutions.

Start new work

Submit ideas or requirements for new work.

Track everything

See status, costs, files and progress in one place.

From request to resolution.

1

Tell us what you need

Submit your request through the Service Desk.

2

We review it

We assess the request and determine the best way forward.

3

You stay in control

Where required, we’ll provide an estimate or seek approval before proceeding.

4

Track it through to completion

Follow progress, communication, files and costs in one place.

What can you use the Service Desk for?

Microsoft 365 support
SharePoint and Teams
Power Platform
Changes and improvements
Troubleshooting
New work and enhancements

Need a hand?

Whether it’s a quick fix, a change to an existing solution or something new, we’re here to help.