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Case study · Apps, Automation & Integration

From paper forms and spreadsheets to apps people use on site

How Darwalla Group, a Queensland agribusiness, moved its contractor, safety and operational processes onto apps and automation in Microsoft 365.

ClientDarwalla GroupSectorAgribusiness: poultry, feedmill, accommodationWhereSouth East Queensland, multiple sitesPlatformsPower Apps, Power Automate, SharePoint, Dataverse
ClientDarwalla logo
8Apps and solutions delivered
2023Working together since
24Automated flows now monitored
1Platform for every process
The challenge

Critical processes running on paper, email and spreadsheets.

Darwalla runs poultry farms, a feedmill and accommodation across several sites in South East Queensland. Many of the processes that keep those sites safe and compliant ran on paper forms, emails and spreadsheets.

Contractor inductions and certificates were hard to track. Corrective actions were raised in one place and followed up somewhere else. Readings and test results were written down on site and re-typed at the office.

What we did

One process at a time, on the platform they already had.

Since 2023 we have replaced those processes one by one with Power Apps and Power Automate, built in Darwalla’s own Microsoft 365.

Power AppsPower AutomateSharePointDataverse
Contractor induction and managementContractors complete their induction online, and certificates are tracked with expiry dates and reminders.
Corrective Action RegisterQHSE issues are raised, allocated, actioned and closed in one place, with a full history.
Apps for the farms and feedmillWater meter readings, a feed issue log and feedmill PDI tests, captured on site instead of on paper.
Accommodation bookingA simple booking app for Darwalla’s accommodation.
Controlled documents and intranetApplecart DMS for QHSE documents, alongside the company intranet.
Monitoring and supportError reporting and monitoring across the automated flows, so failures are caught before people notice.
The result

Less paperwork, and a clear record of everything.

No more re-typingInformation is captured once, on site, and goes straight to the people who need it.
Compliance you can showContractor certificates, corrective actions and test results are tracked with dates and owners.
Hours back every weekPaper forms and re-keying replaced across contractor management, QHSE and on-site operations, and failures in the automated workflows are now picked up before anyone notices.
“Good Professional and fast service addressing the complete problem.”
Dirk Kemp, Darwalla Group
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